The CyberSecurity Division has been made aware of a scam that affected one of our City employees yesterday. A message was displayed on the user system with a visual warning and repeating audio message that the system was infected. The notification provided a phone number to contact for assistance. The user was unable to perform any activity on the system until a call was placed to the provided telephone number and a code was entered. Investigation into the incident continues.
If you experience a similar event, immediately disconnect your computer from the network and POWER OFF the system (DO NOT Perform a normal shutdown) and contact the HITS Customer Service Center at 832-394-4487 (HITS) for further instruction.
JH
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