Staff Meeting Notes, 8-6-18

 SOUTHWEST EXPRESS / WALTER GROUP STAFF MEETING

Monday, August 6, 2018, 9:15-9:45 AM, MEETING ROOM

 Staff Meeting Agenda

1. Celebrate SRP Success--Southwest #2 in registration, Walter #4!  Horray, cupcakes and presents for everyone!
2. New Hours and New Staff Schedule (handout)

1. Remember work week is Saturday - Friday.  Make up hours the week after working Saturday to have a day off.  Don’t make them up the week before--that’s overtime :( 
2. The first week of the pay period is the one with payday on Friday; the second week ends in the pay period close.
3. Please check the two-week pattern and make sure your schedule is correct and let me or Christy know ASAP.
4. If you want to take off the Saturday you are schedule to work, please find someone to swap with (full-time staff).  Part-time staff can take off 4 Saturdays in a calendar year.  See Guidelines for Saturdays, June 2014 on blog.
2. City of Houston Executive Order 1-18: Policy on Use of Social Media (Jan 4, 2011).  Please read the policy, then sign the acknowledgment sheet in Karen’s or Christy’s office
3. Introduce Edgar Fuentes, new Senior Manager for Southwest Region.

Important Dates this Month

• Friday, August 10: Last day of pay period; timecards approved after 5:30 PM.
• Friday, August 17: Payday; Regional Youth Services Meeting @ ALI (Irene, Ivy).
• Saturday, August 18: Araceli’s last day before moving to Heights.
• Friday, August 24: Last day of pay period; CE Managers Meeting @ CEN (Christy, Karen)
• Monday, August 27: Staff Meeting, 9:15-9:45 AM.
• Saturday, September 1: SW Multi-Service Center and Southwest Express closed for Labor Day holiday; all staff work at Walter.
• Sunday, September 2, and Monday, September 3: Houston Public Library closed for Labor Day holiday.

Please Fill Out This Staff Survey

From Laurie Covington, 6/11:

We are starting to prepare for the upcoming hours change on August 1, 2018.  The hours will be changing, and we will have longer hours at Central and 11 Extended hour locations.  To ensure that the extended hours locations can provide the robust programming that Dr. Lawson is looking for, we need to move some staff around.  All Customer Experience staff should complete the Customer Experience Staff Survey at https://www.surveymonkey.com/r/CEStaff2018 to let CE Administration know what location(s) they are interested in working at. 

The survey only takes a few minutes so please complete it as soon as possible.  Please complete the survey by Saturday, June 30^th so that your voice is heard.

Let me or Liz Sargent know if you have any questions.

Staff Meeting Notes 4-16-18

9:15-9:45 AM, Walter Meeting Room

STAFF MEETING AGENDA 

     1.     Counting In-House Use--great March stats: 11% and 12% in-house use! 

     2.     Staff Borrower Cards 

a.      Handout: Library Materials Services: policies relating to: 6.2 Registration (page 4-5) “. . .  Houston Public Library staff are expected to comply with the same lending policies applied to other customer accounts.  Abuse of the staff borrowing privilege by a staff member may result in disciplinary action. . .”

     3.     Weekly Update Emails

a.      4-9-18: Shifting in Adult Non-Fiction and Periodicals/Newspapers; Digital Strategies has spent paper and toner budget for rest of FY18; do not use bypass code on Coin Copier machine for staff copying.

b.     4/2/18: Discharging: Keep your eyes on the screen, we should be 100% accurate; Volunteers: must wear a badge, prepare ready-to-shelve carts for them; National Library Workers Day, 4/10: Horray for us!

c.      Check your email regularly!

     4.     New Public Service Hours proposed for FY19 (beginning Aug. 1) - confidential

     5.     Staff Appreciation: Pick Your Own Snacks. Fill up a bag from our selection of delicious treats!

IMPORTANT DATES

•         Wednesday, April 18: Regional Youth Services Meeting, 9-11:30 AM (Ivy)
•         Friday, April 20: Last day of pay period, timecards approved after 5:30 PM
•         Saturday, April 21: Branch Staff Training, 8:30-9:30 AM: Scratch Coding (Pam)
•         Tuesday, April 24, and Wednesday, April 25: Managers Boot Camp @ CEN (Karen & Christy)
•         Friday, April 27: Payday
•         Saturday, April 28: International Children’s Talent Show at SWMSC, 1-3 PM
•         Friday, May 4: One Houston, One Library staff meeting @ WAL, 8:30-9:30 AM
•         Saturday, May 12, and Saturday, May 19: Branch Staff Training 8:30-9:30, tba
•         Monday, May 21: May Staff Meeting, 9:15-9:45 AM

REVIEW: ENVISIONWARE RESERVATION & PRINTING SYSTEM

•        Guest numbers good for 1 day only--discard at the end of the day
•         Computer Use cards (554…) seem to be working--check this
•         TIme automatically extends 15 minutes at  a time, no limit
•         Staff can blanket reserve a group of public computers for class or demo
•         Black & White printing/copies $0.15/page, color printing/copies $0.50/page
•         Printing takes cash or credit cards only
•         Maximum. cash $3
•         Minimum credit card charge $1 (authorizes $10, after printing adjusts charge to actual cost, min. $1)
•         Courtesy printing for customers from desk computer, if Coin Copier at fault (equipment or paper malfunction), using bypass code.  
•         No free staff printing with bypass code at Coin Copier machine--use the copier/printer in Workroom
•         Send old payment cards with more than $1 to Coin Copier for refund using self-addressed envelopes in desk drawer; Collect and give to CC tech when in building.

Southwest Express Closed next Friday & Saturday

From Neighborhood Libraries, 1:08PM:

The Southwest Express Library will be temporarily closed on Friday, 11/10/17 and Saturday, 11/11/17 due to the Multi-Service Center closure for the Veteran’s Day holiday.  During that time, please refer customers to other area locations.

Walter Neighborhood Library

7660 Clarewood

Houston, Texas 77036

M 10-6; T 10-6; W 10-6; Th 12-8; F 10-5; Sa 10-5

Phone Number:  832-393-2500

Morris Frank Library a HPL Express Location

10103 Fondren, Brays Oaks Towers Building

Houston, Texas 77096

M 10-6; T 10-6; W 10-6; Th 12-8; F 10-5; Sa 10-5

Phone Number:  832-393-2410

This email has been approved by Elizabeth Sargent, Assistant Director of Customer Experience.

NOTE: Since the SW Multi-Service Center will be closed on Saturday, all WAL/SWX staff will work at Walter. Karen

Location Update

From Marjorie Gonzalez, 10/2:

UPDATE! FINAL HPL OPEN LOCATIONS download the list of open locations days and hours at your convenience The African American Library at Gregory School will open tomorrow, Tuesday, October 3 following Special Collections hours.

LOCATIONS OPEN DAYS AND HOURS

Central Library Monday - Wednesday | 9 AM - 7 PM Thursday LATE NIGHT! | 9 AM - 8 PM Friday - Saturday | 10 AM - 5 PM Carnegie Library Monday - Wednesday | 9 AM - 7 PM Thursday LATE NIGHT! | 9 AM - 8 PM Friday - Saturday | 10 AM - 5 PM HPL Express Libraries Monday - Wednesday | 10 AM - 6PM Thursday LATE NIGHT! | 12 PM - 8 PM Friday - Saturday | 10 AM - 5 PM HPL Express Southwest HPL Express Frank Discovery Green Express Library Tuesday | 10 AM – 2 PM Friday – Saturday | 10 AM – 5 PM Special Collections Tuesday - Wednesday | 10 AM - 6 PM Thursday LATE NIGHT! | 12 PM - 8 PM Friday - Saturday | 10 AM - 5 PM Clayton Library Center for Genealogical Research Houston Metropolitan Research Center (HMRC) African American Library at the Gregory School Julia Ideson Building *following Special Collections hours

Neighborhood Libraries Monday - Wednesday | 10 AM - 6PM Thursday LATE NIGHT! | 12 PM - 8 PM Friday - Saturday | 10 AM - 5 PM Bracewell Neighborhood Library Collier Neighborhood Library Freed-Montrose Neighborhood Library Heights Neighborhood Library Henington-Alief Neigbhorhood Library HiIllendahl Neighborhood Library Johnson Neighborhood Library Jungman Neighborhood Library Looscan Neighboorhood Library Mancuso Neighborhood Library Melcher Neighborhood Library Moody Neighborhood Library Oak Forest Neighborhood Library Park Place Regional Library Pleasantville Neighborhood Library Ring Neighborhood Library Shepard-Acres Homes Neighborhood Library Smith Neighborhood Library Stanaker Neighborhood Library Tuttle Neighborhood Library Vinson Neighborhood Library Walter Neighborhood Library Young Neighborhood Library

Fifth Ward and Blue Ridge will follow their standard open hours pre-Hurricane Harvey

Hosting a Mini Library Location! We are opening a mini library location to service the Kashmere Gardens and Lakewood communities. Kashmere Multi-Service Center, Room 192 4802 Lockwood Drive Houston, Texas 77026   The Hours of Service, effective Monday, October 2, 2017 will be: Mon | Wed | Thurs: 10 AM - 6 PM Tues: 11 AM – 7 PM Fri: 10 AM – 5 PM Telephone: 832.393.2450 (The public telephone line for the Kashmere-Gardens Neighborhood Library is being transferred to Room 192 in the Kashmere Multi-Service Center.)

Kashmere Mini-Branch Opening

From Liz Sargent, 9/29:

I have exciting news to share which will bring back library services to the Kashmere-Gardens Neighborhood Library service area.

The Houston Public Library is partnering with the Health Department to create a mini-library at the Kashmere Multi-Service Center. It will open Monday, October 2, 2017. Services will include checking materials in and out, picking up Holds, basic computer classes that support FEMA assistance, Open Job Labs with Job Readiness, Very Ready Reading program, storytimes, after-school activities and access to online learning resources, such as Brainfuse. The Kashmere Gardens/Lakewood Library team will also be participating in various community outreach events sponsored by the Health Department on Saturdays as well.

The mini-library will be located at:

Kashmere Multi-Service Center, Room 192

4802 Lockwood Drive Houston, Texas 77026

The Hours of Service, effective Monday, October 2, 2017 will be:

Mon | Wed | Thurs:  10 AM - 6 PM

Tues: 11 AM – 7 PM

Fri: 10 AM – 5 PM

Telephone: 832.393.2450 (The public telephone line for the Kashmere-Gardens Neighborhood Library is being transferred to Room 192 in the Kashmere Multi-Service Center.)

Please help refer customers to this temporary location.

Stay tuned next week for more information about bringing back library services to the Lakewood Neighborhood Library service area. Plans are almost final there. After that we are hoping to finalize plans for Kendall, McGovern-Stella Link, and Meyer service areas as soon as possible.

Official List of Open Locations

From Marjorie Gonzalez, 10:36AM:

DATE: Monday, September 25, 2017 | 10:30AM TO: Library Managers CC: Library Assistant Managers RE: OFFICIAL LIST OF OPEN LOCATIONS AND HOURS

Please feel free to download the Post-Hurricane Harvey Open Locations and Hours as needed for you and your staff. The below list and PDF file is the final, corrected list. We apologize for any confusion with the multiple email corrections. The Fall 2017 Location Guide is currently being updated for distribution to customers. We will send a notice when this is available to order on our Outreach Request form.

Open Locations and New Hours till November 27, 2017

Central Library Monday - Wednesday | 9 AM - 7 PM Thursday LATE NIGHT! | 9 AM - 8 PM Friday - Saturday | 10 AM - 5 PM Carnegie Library Monday - Wednesday | 9 AM - 7 PM Thursday LATE NIGHT! | 9 AM - 8 PM Friday - Saturday | 10 AM - 5 PM HPL Express Libraries Monday - Wednesday | 10 AM - 6PM Thursday LATE NIGHT! | 12 PM - 8 PM Friday - Saturday | 10 AM - 5 PM HPL Express Southwest HPL Express Frank Discovery Green Express Library Tuesday | 10 AM – 2 PM Friday – Saturday | 10 AM – 5 PM Special Collections Tuesday - Wednesday | 10 AM - 6 PM Thursday LATE NIGHT! | 12 PM - 8 PM Friday - Saturday | 10 AM - 5 PM Clayton Library Center for Genealogical Research Houston Metropolitan Research Center (HMRC) *Gregory School will open at a later date

Neighborhood Libraries Monday - Wednesday | 10 AM - 6PM Thursday LATE NIGHT! | 12 PM - 8 PM Friday - Saturday | 10 AM - 5 PM Bracewell Neighborhood Library Collier Neighborhood Library Freed-Montrose Neighborhood Library Heights Neighborhood Library Henington-Alief Neigbhorhood Library HiIllendahl Neighborhood Library Johnson Neighborhood Library Julia Ideson Building Jungman Neighborhood Library Looscan Neighboorhood Library Mancuso Neighborhood Library Melcher Neighborhood Library Moody Neighborhood Library Oak Forest Neighborhood Library Park Place Regional Library Pleasantville Neighborhood Library Ring Neighborhood Library Shepard-Acres Homes Neighborhood Library Smith Neighborhood Library Stanaker Neighborhood Library Tuttle Neighborhood Library Vinson Neighborhood Library Walter Neighborhood Library Young Neighborhood Library

Fifth Ward and Blue Ridge will follow their standard open hours pre-Hurricane Harvey

Closed Locations till the end of 2017   Dixon Flores Kendall Lakewood McGovern-Stella Link Meyer McCrane-Kashmere Gardens Extension of Due Dates | Waiver Fees and Fees Book due dates for books checked out pre-Hurricane Harvey were extended and will end on September 29, 2017. To further help our fellow neighbors and friends as they recover from Hurricane Harvey, we have waived all overdue fines till November 27, 2017. Please feel free to contact us if there are any questions.

Post-Harvey Update 9-22-17

From Marjorie Gonzalez, 4PM:

MEMORANDUM Communications Division

DATE: Friday, September 22, 2017 TO: HPL employees CC: Executive Leadership Team UPDATE TO: MORE HPL POST-HARVEY MEMO

In the aftermath of Hurricane Harvey, we will continue to provide stable and consistent access to our customer across the city for an extended period. Beginning Monday, September 25 through Wednesday, November 22, we will have 32 locations open with consistent hours.

Central Library Monday - Wednesday | 10 AM - 6PM Thursday LATE NIGHT! | 10 AM - 8 PM Friday - Saturday | 10 AM - 5 PM Carnegie Library Monday - Wednesday | 10 AM - 6PM Thursday LATE NIGHT! | 10 AM - 8 PM Friday - Saturday | 10 AM - 5 PM HPL Express Libraries Monday - Wednesday 10 AM - 6PM Thursday LATE NIGHT! 12 PM - 8 PM Friday - Saturday 10 AM - 5 PM HPL Express Southwest HPL Express Frank Discovery Green Express Library Tuesday | 10 AM – 2 PM Friday – Saturday | 10 AM – 5 PM Special Collections Tuesday - Wednesday 10 AM - 6 PM Thursday LATE NIGHT! 12 PM - 8 PM Friday - Saturday 10 AM - 5 PM Clayton Library Center for Genealogical Research Houston Metropolitan Research Center (HMRC) *Gregory School will open at a later date

Neighborhood Libraries Monday - Wednesday | 10 AM - 6PM Thursday LATE NIGHT! | 12 PM - 8 PM Friday - Saturday | 10 AM - 5 PM Bracewell Neighborhood Library Collier Neighborhood Library Fifth Ward Neighborhood Library Freed-Montrose Neighborhood Library Heights Neighborhood Library Henington-Alief Neigbhorhood Library HiIllendahl Neighborhood Library Johnson Neighborhood Library Julia Ideson Building Jungman Neighborhood Library Looscan Neighboorhood Library Mancuso Neighborhood Library Melcher Neighborhood Library Moody Neighborhood Library Oak Forest Neighborhood Library Park Place Regional Library Pleasantville Neighborhood Library Ring Neighborhood Library Shepard-Acres Homes Neighborhood Library Smith Neighborhood Library Stanaker Neighborhood Library Stimely-Blue Ridge Neighborhood Library Tuttle Neighborhood Library Vinson Neighborhood Library Walter Neighborhood Library Young Neighborhood Library

Fifth Ward and Blue Ridge will follow their regular hours pre-Hurricane Harvey

All closed locations will receive an updated closed sign, listing open locations, to post on the library’s doors. Remaining open locations will receive a door sign with new temporary hours. The following locations will be unable to unable to open in 2017. Environmental remediation work has started at the Kendall Library, and it remains off-limits to all staff for safety reasons until further notice. A press release and an eBlast will be published on Monday, September 25 to notify the public about our open and closed locations. Dixon Flores Kendall Lakewood McGovern-Stella Link Meyer McCrane-Kashmere Gardens Extension of Due Dates | Waiver Fees and Fees Book due dates for books checked out pre-Hurricane Harvey were extended and will end on September 29, 2017. To further help our fellow neighbors and friends as they recover from Hurricane Harvey, we have waived all overdue fines till November 27, 2017. Please feel free to contact us if there are any questions.

Sincerely, Marjorie D. Gonzalez | Marketing & PR Manager HPL Communications Division Hpl.communications@houstontx.gov