Staff Meeting Notes 5-21-18

9:15-9:45 AM, Walter Meeting Room

STAFF MEETING AGENDA 

• Digital Fluency Assessment--Thank you for finishing your assessment this month. We are 100% complete! More treats . . .

• COH Absenteeism and Sick Leave Use Policy. 

• Mayor’s memo from 4/19/17: “The HR Department is closely monitoring absenteeism in an effort to curtail sick leave abuse that may exist. . . . Abuse patterns include: 
• Sick leave taken consistently on Mondays and Fridays; 
• Sick leave taken consistently on the day before or after a holiday; 
• Sick leave taken after a vacation request was denied; 
• Sick leave taken when difficult assignments or projects are scheduled or due; 
• Sick leave taken following coaching sessions or formal disciplinary action; 
• Sick leave taken when manager/supervisor is on vacation; 
• Sick leave taken when co-workers are on scheduled vacation for fear of having to assume additional duties.” 
• Mayor’s memo from 4/11/18: All employees are responsible for knowing, understanding and complying with the rules and regulations that govern sick leave found in The Code of Ordinances, Chapter 4, Section 14-227, which states in part: 
• “...each absence for an eligible reason after 64 hours within a benefit year, regardless of the duration of the absence, whether taken cumulatively or in a single event, must be verified by an attending health care provider’s statement…” 
• “Verification may be required prior to the use of 64 hours of sick leave in any instance of potential abuse of sick leave.” 

• Customer Complaint: phone call from customer that staff are rude to well-dressed customers, nice to homeless ones. Perception is everything. 

• Weekly Update Emails (5-14-18): 
• Keep your eyes on the screen when you discharge items--make sure each item is properly discharged before going on to the next one. We have 100% human- processed returns so they should be error-free. Watch for: 
• Metallic covers which don’t scan 
• Pop-up messages which need to be closed before scanning the next item 
• Slow processing time 
• Old tags or unsecured tags 
• Example: Teen novel The Replaced, returned in book drop on 5/5, found on shelf 5/19 after customer reported item not checked in. 
• Sorting carts at desk: place items on carts in shelf order. If you’re super busy, place them in a stack after the book end and interfile later. Putting returned books on the carts in order saves everyone time because they don’t have to be handled as often and they’re ready to be shelved. 
• Check your email regularly! 

IMPORTANT DATESFriday, June 1: First day of SRP
Monday, June 4: First day of Lunch @ the Library (M-F 12-1) and Snacks @ the Library (M-F 3-4)
Saturday, June 9 and 16: Monthly Staff Training--SRP and Beanstack
Friday, June 15: Youth Services Meeting, 9-11:30 AM (Ivy, Irene)
Monday, June 18: Staff Meeting
Friday, June 22: CE Managers Meeting
Saturday, June 30: Last day of FY18 & performance review period