Kashmere Gardens Delayed Opening Days

From Customer Experience Administration, 9:14 AM:

Kashmere Neighborhood Library will be delaying opening until 2 PM on the following days:

• Tuesday, April 25^th  
• Wednesday, April 26^th
• Thursday, April 27^th

We apologize for any inconvenience.

NOTE: Teresa will be there working on the tagging/inventory project. KL

March 2017 Staff Meeting & Training

FRIDAY, MARCH 3, 2017

9AM-11:30 AM, MEETING ROOM

STAFF MEETING AGENDA

• Staff Changes: Welcome Patricia! Farewell (this month) Kayren! 
• Outreach Update: Scheduled in March: 3/1, New Horizons (AZ); 3/17, Fonteno Senior Center (DC); 3/23, Clarewood House (DC); 3/23, Sharpstown Civic Association (KL). 
• Updates from February CE Managers Meeting
• Tagging & Lost Cards: Tag all incoming holds and returned items without tags.  Mark lost/abandoned customer cards "lost" in account, then cut up; don't keep unattended library cards at the desk.
• Other training options (see below)
• Issues to Discuss: Guidelines for Saturdays and Procedures Regarding Notification of Tardiness or Absence.

IMPORTANT DATES THIS MONTH

• Friday, March 3: Pay Day!
• Tuesday, March 7: SW Managers Team Meeting @ FRA (Karen)
• Friday, March 10: Youth Services Meeting @ Monarch School, Wirt Road (Irene, Ivy, Kayren)
• Friday, March 10: Last day of pay period
• Friday, March 17: Pay Day!
• Friday, March 24: Customer Experience Managers Meeting (Christy, Karen)
• Friday, March 24: Last day of pay period
• Friday, March 31: Pay Day!
• Friday, April 7: Staff Meeting & Training (Google Drive Basics with Derrick)

 

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STAFF TRAINING AGENDA

E-Books with Derrick

NOTES: How to use Overdrive and Hoopla

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OTHER TRAINING OPTIONS:

1. Tech Training:  Thuy has updated all of the materials on the training portal for the new Overdrive interface;  Her tech training classes have a fairly small audience size, but the portal has a wealth of information on tech topics.  She has added a page called Technology Training and Resources (under Learning Resources or Technology) that has Outlook, Word, Excel, Powerpoint, Access, Publisher, Mac/Windows, Internet and more.  The links include free resources to just learn skills as well as courses where staff can get training credit (Lynda and Gale Course—soon to add web-based courses on TMS).  Employees should always discuss what they want to take with their supervisor before taking a class for credit.
2. TMS (Talent Management System) has also added “soft skills” web based training to the catalog.  These 1 to 2 hour courses are similar to the in-person classes but they are free for anyone to take.  Some of the included topics are:  Anger management, stress management, business writing, effective telephone skills, communication strategies, creative problem solving, critical thinking, teamwork, time management (and more!).  
3. New Employees Onboarding Series: HPL Training holds this series every other month; managers register their new employees for the 5 half day sessions through the training calendar on the Training Portal.
4. When employees are doing training they will only get credit for training that is 30 minutes or more.  If someone is taking Lynda.com classes, they should submit the certificate for the entire course and not all of the individual videos.