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Thursday, July 22, 2010

Texshare Cards

FYI,

Thanks,
Justine

Greetings all.

From time to time it is good to remind ourselves of the proper way to perform certain tasks that may not be part of our daily routines. Issuing Texshare Cards is one of those. Below is a brief overview of the does and don’ts for correctly issuing Texshare cards to customers. The full policy may be found on the intranet at https://hplnet.hpl.lib.tx.us/polandpro/pol-6_2.pdf - HPL Policy 6.2 J.


1. HPL issues Texshare cards to resident borrowers only. We do not issue Texshare cards to non-resident borrowers. Anyone who resides outside of the city limits of Houston is a non-resident borrower.

2. HPL requires that the HPL borrower account be at least six months old and in good standing at the time the Texshare card is issued. If the account is less than six months old or if the account is blocked for any reason, the Texshare card should not be issued. All outstanding blocks, fines and fees must be fully resolved before the Texshare card is issued.
3. HPL issues Texshare cards with an expiration of one year (or the expiration date on the borrower account if that is less than one year) to resident borrowers whose accounts are in good standing and at least 6 months old.
4. When a Texshare card is issued, the t-Texshare code is placed in the Program Field in the III Patron Record. The p-type for the III Patron Record is not changed.

If you have other questions about Texshare cards, take a look at the policy (HPL Policy 6.2 J) or give your local LA Supervisor a call. You are also welcome to call Connie Moore, Cynthia Howard or me in Circulation Administration for assistance at 832-393-2222 (choose option 3).


Have a wonderful day.


Fred Schumacher

Circulation Administration, Manager
Houston Public Library

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