**Branch Statistics**

Greetings all,

Remember to mark down whenever you have questions asked of you by a customer. These statistics are vital in portraying the true amount of work that we do here at Southwest. We are selling ourselves short if we do not keep accurate statistics on that.
A reference question is if you help someone find a book or information source, etc. The other column is for questions such as where is the restroom/water fountain or what time do you close tonight.
(Thanks to Patrick from STE for this lovely info.)

If you have any questions, please feel free to ask.

Thanks,
Justine