Online Registrations (Library Card)

From Fred Schumacher

Customers may register online for library accounts with limited privileges. Once a customer completes the online registration process, s/he is given a temporary access code, which functions as the barcode for the account. The temporary access code is the same as the patron record number that is assigned to the account at the time of creation. The customer is allowed to place holds, write reviews and use databases with the temporary access code, but the customer may not borrow materials until the account is upgraded to a full service borrower account.

Upgrading accounts registered online:

Customers who register online and wish to upgrade their accounts to include borrowing privileges must:

· complete a Power Card Registration Form and submit it

· provide proof of residency

Staff will:

• perform a name check to ensure that the customer does not already have a borrower account opened
• access the account that was registered online
• verify the information already entered in the account
• insert missing fields
• change the ptype to appropriately indicate the borrower’s residency
• replace the temporary access code with the barcode from the Power Card issued. The customer may then begin borrowing from the collections.

If the borrower already has an account, the borrower must resolve any outstanding fine/fee/overdue item(s) before borrower privileges are restored. Once the outstanding issues are resolved, the original account information should be updated.

Call 832-393-1571 or 832-393-1574 and request to speak with a supervisor or call your district LA Supervisor if you need further direction.