Here is some information when we have problems with the Coin Copiers not printing.
How to see what's in the Print Queue:
At the Print Release Station
- Control -Alt-. (period)
- Login: library password: freeprint
- Hit enter
- A menu will pop up - Click on Administrator Print Document List
- A pop up box asking for job name - click ok (leave the box empty)
- You should be able to see what's in the print queue
- Quit the program and let the customer log back in using the correct job name
If you have any questions, please let me know.
Thanks,
Justine
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