I have just a few friendly reminders when scheduled at the customer service desk. Although we have a small staff here at SWX these few changes/updates can help the assist with the workflow.
- Please be sure to encourage our patrons to use the self check out machine
- Make sure that you are recording reference, computer, and directional stats
- When you are not assisting a patron, please sort the items on the book cart
- Please file all DVDs and CDs while at the customer service desk (please put the DVD# in the back cover)
Thanks,
Justine
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