Staff Meeting Notes 3-31-17

9AM-11:30 AM, MEETING ROOM

STAFF MEETING AGENDA

1. HEAR Training Plans & Training Options (see below)
2. Outreach Update
3. Updates from March CE Managers Meeting
4. Issues to Discuss

IMPORTANT DATES THIS MONTH

• Friday, March 30: Staff Training & Meeting; Pay Day!
• Tuesday, April 4: SW Managers Team Meeting @ FRA (Karen)
• Friday, April 7: Tech Specialists Meeting @ YOU (Derrick, Karen); Outreach at Lansdale Community Center (Ivy); Last day of pay period
• Monday, April 10-Friday, April 14: New Employee Orientation @ CEN (Patricia)
• Tuesday, April 11: Outreach @ Clarewood House (Derrick)
• Friday, April 14: Youth Services Meeting @ Carnegie (Irene, Ivy, Kayren); Pay day!
• Monday, April 17: SLAMS Meeting @ CEN (Alexandra)
• Tuesday, April 18-Thursday, April 20: Supervisor Basics Training @ CEN (Christy)
• Friday, April 21: Last day of pay period
• Wednesday, April 26: Service Providers Meeting @ Baker-RIpley Center (Christy); Volunteer Appreciation Party @ JIB (Christy)
• Thursday, April 27: Collection Management: Weeding Training @ SMI (Christy, Holly, Ivy, Sonia)
• Friday, April 28: Customer Experience Managers Meeting @ Fifth Ward MSC (Christy, Karen); Pay day!
• Friday, May 5: Staff Meeting & Training

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STAFF TRAINING AGENDA

Google Drive with Derrick

NOTES:

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OTHER TRAINING OPTIONS:

1. Tech Training:  Thuy has updated all of the materials on the training portal for the new Overdrive interface;  Her tech training classes have a fairly small audience size, but the portal has a wealth of information on tech topics.  She has added a page called Technology Training and Resources (under Learning Resources or Technology) that has Outlook, Word, Excel, Powerpoint, Access, Publisher, Mac/Windows, Internet and more.  The links include free resources to just learn skills as well as courses where staff can get training credit (Lynda and Gale Course—soon to add web-based courses on TMS).  Employees should always discuss what they want to take with their supervisor before taking a class for credit.
2. TMS (Talent Management System) has also added “soft skills” web based training to the catalog.  These 1 to 2 hour courses are similar to the in-person classes but they are free for anyone to take.  Some of the included topics are:  Anger management, stress management, business writing, effective telephone skills, communication strategies, creative problem solving, critical thinking, teamwork, time management (and more!).  
3. New Employees Onboarding Series: HPL Training holds this series every other month; managers register their new employees for the 5 half day sessions through the training calendar on the Training Portal.

When employees are doing training they will only get credit for training that is 30 minutes or more.  If someone is taking Lynda.com classes, they should submit the certificate for the entire course and not all of the individual video