LMS needs your help!
Despite having just recently distributed newly revised “LMS Flag” forms, LMS staff have noticed an increase in the percentage of items being sent to us without flags and/or lacking critical information. This significantly affects our ability to handle them in an efficient and timely manner. In this situation, a little bit of extra attention to detail on the front end goes a long way.
Any item being sent in To LMS for a possible change or attention of some other kind, including problem AV items, must include a LMS Flag. One flag per item, not per bundle. Please note sender and unit in space provided at top of flag. If we can’t determine which library an item came to us from, there is no way we can send it back following a fix or follow up with you regarding a change request. Post-its and slips of scratch paper with vague notes and no unit names are not substitutes for LMS Flags.
We would also like to remind staff to please review all items that have been set aside as problematic before they are sent in to LMS as edits. We have noted receiving a large number of items that were not appropriate send-ins for various reasons, such as:
§ weeded items that have been stamped “Friends” and deleted from Sirsi
§ items that are outdated or superseded by new editions (weeding candidates)
§ damaged books
§ items flagged as “barcode-not-found-in-Sirsi” that are in Sirsi and scan just fine
§ damaged items that are intransit to fill customer holds
§ call number changes on items older than 2 years
Once again, attached are copies of the new flag (available from Supply Room if your unit has exhausted the initial batch that was distributed in August) and the old flag (if you still have any, please send to Float Team).
Managers, as always, please share this with members of your teams who may not be on this email distribution list and review procedures with everyone.
Please let me know if you have questions.
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