SWX 832-393-2660--- MON 11-6--- TUE 12-8-- WED 10-6-- THU 11-6-- FRI 1-5-- SAT 10-5-- SUN Closed----- WAL 832-393-2500--- MON Closed--- TUE 10-6-- WED 10-6-- THU 12-8-- FRI 1-5--- SAT 10-5-- SUN Closed

Monday, November 13, 2017

IT Hep Desk Unable to Receive Internal Calls

From HPL IT Help Desk, 11/11:

 The Help Desk is not able to receive any calls from internal Library phones.  Please press the option #1 and leave us a message.  You may also send us issues via email.
                        
We can receive calls from cell phones and other non-Cisco phones.  So if your location has a courtesy phone it should be able to call us.

We are working to resolve this issue but it may be Monday before we can get a resolution.

Regards,
David Cleveland
HPL IT Helpdesk
Posted by at
Labels: ,

No comments:

Post a Comment

Subscribe to: Post Comments (Atom)