We have partnered with Unique Management Services (UMS) to take our customers’ calls on behalf of our telephone and circulation services. Please make a note of the following:
- UMS answers HPL customers’ calls during these hours:
- Circulation: Monday – Thursday | 6 PM – 8 PM AND Saturday 10 AM – 5 PM
- Telephone Reference: Saturday 10 AM – 5 PM
- TR and Circulation Administration staff continue to take HPL customer calls during regular business hours:
- TR: Monday – Thursday | 9 AM – 8 PM; Friday 10 AM – 5 PM
- Circulation Administration: Monday – Thursday | 9 AM – 6 PM; Friday 10 AM – 5 PM
- During these times, we recommend that you:
- Call another location
- Call TR or Circulation during regular business hours
- Send an email:
- Email Reference at hplemail.reference@houstontx.gov
- Circ Info at circinfo@hpl.lib.tx.us
We hope this information is useful. Please contact me directly if you have any questions.
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